Evening Administrative Assistant/Receptionist
Metanoia Institute is a busy and thriving Higher Education Institute offering training and clinical services. The role is important within the Institute as it is the first point of contact for internal and external stakeholders.
As an Evening Administrative Assistant/Receptionist you will be the first point of contact for our customers, you must have excellent customer care skills, great communication & organisation skills, be able to prioritise effectively and work under pressure in a busy, customer facing environment.
The main duties are data entry, welcoming clients and practitioners, taking bookings, answering the telephone, replying to email queries, cash handling and dealing with ad hoc queries.
The position holder will have experience of providing an excellent standard of customer service in a customer focused environment. You should be a good team worker and be able to be calm and professional in high pressure situations, as it can be extremely busy
The role requires the position holder to have exemplary people skills; professional telephone manner; and excellent attention to detail.
A good knowledge of EPOS is desirable, together with a confident Microsoft Office skill set.